Terms of Service

1. Agreement to Terms

Welcome to ThePrintSmithStore. By accessing or using our website at theprintsmithstore.com ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and ThePrintSmithStore ("we," "us," or "our") regarding your use of our Website and purchase of our products.

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our services and make purchases. By using our Website, you represent and warrant that you are of legal age to form a binding contract.

2.2 Account Registration

• You may need to create an account to access certain features
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate and complete information
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use

2.3 Prohibited Uses

You agree not to:

• Use our services for any illegal purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Engage in fraudulent activities
• Resell our products without authorization

3. Products and Orders

3.1 Product Information

We strive to display accurate product information, including descriptions, images, and prices. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and update information without prior notice.

3.2 Pricing

• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to modify or discontinue products
• Promotional offers are subject to terms and availability
• Applicable taxes will be added at checkout

3.3 Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent activity
• Credit or payment issues
• Violation of these Terms

3.4 Custom Orders

For custom poster designs:

• You must own or have rights to any images you upload
• We are not responsible for copyright infringement by customers
• Custom orders cannot be canceled once production begins
• We reserve the right to refuse designs that violate our policies
• Final products may vary slightly from digital previews

4. Payment

We accept payments through Razorpay, which supports credit/debit cards, UPI, net banking, and digital wallets. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The information provided is accurate and current
• You will pay all charges incurred

All payments are processed securely through our payment gateway. We do not store your payment card information.

5. Shipping and Delivery

5.1 Shipping Policy

• We offer free shipping on all orders across India
• Standard delivery takes 5-7 business days
• Express delivery available for select locations
• Delivery times are estimates and not guaranteed
• You will receive tracking information via email and SMS

5.2 Delivery Issues

If you experience delivery issues, please contact us immediately. We are not responsible for delays caused by courier services, natural disasters, or circumstances beyond our control.

5.3 Address Accuracy

You are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by you.

6. Returns and Refunds

6.1 Return Policy

We offer a 7-day return policy from the date of delivery. To be eligible for a return:

• Product must be unused and in original condition
• Original packaging must be intact
• Return must be initiated within 7 days of delivery
• Custom/personalized products are not eligible for returns (unless defective)

6.2 Defective Products

If you receive a damaged or defective product:

• Contact us within 48 hours of delivery with photos
• We will arrange a replacement at no additional cost
• Return shipping for defective items will be covered by us

6.3 Refunds

• Refunds are processed within 5-7 business days after receiving the returned item
• Refunds will be credited to your original payment method
• Shipping charges are non-refundable (except for defective items)

7. Intellectual Property

7.1 Our Content

All content on our Website, including text, graphics, logos, images, and software, is the property of ThePrintSmithStore or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

By uploading images or designs for custom orders, you grant us a limited license to use, reproduce, and modify the content solely for the purpose of fulfilling your order.

7.3 Copyright Infringement

You are solely responsible for ensuring you have the right to use any content you upload. We reserve the right to remove content that infringes on intellectual property rights.

8. Limitation of Liability

To the maximum extent permitted by law, ThePrintSmithStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:

• Your use or inability to use our services
• Unauthorized access to your account
• Errors or omissions in our content
• Product defects or quality issues
• Delivery delays or failures

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless ThePrintSmithStore, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from:

• Your violation of these Terms
• Your violation of any law or rights of third parties
• Your use of our services
• Content you upload or submit

10. Disclaimer of Warranties

Our services and products are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted or error-free
• Defects will be corrected
• Our Website is free of viruses or harmful components
• Results from using our services will be accurate or reliable

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including violation of these Terms. Upon termination, your right to use our services will cease immediately.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in India.

We encourage you to contact us first to resolve any disputes informally before pursuing legal action.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

By using ThePrintSmithStore, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.